Accessibility Statement

Last updated: 9 November 2026

Play Padel Group Ltd wants everyone to be able to use playpadelgroup.com and our clubs. Our brand promise is “all people, all ages, all abilities” and we hold ourselves to it online as well as on court.

Our website

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. You should be able to:

• zoom the page up to 400% without content falling off the screen;
• navigate the whole site with a keyboard;
• use a screen reader to read the text and understand the images;
• pause any video that plays automatically;
• read text with sufficient contrast against its background.

We know some parts of the site do not yet meet this standard. As at 9 November 2026: the hero video cannot be paused; some decorative icons lack alternative text; zoom is restricted on mobile. We are fixing these and expect them to be done by early 2027. We have not yet had the site independently audited.

Court bookings are made through Playtomic, a third-party app and website. We do not control its accessibility. If you cannot use Playtomic, email or call us and we will make the booking for you at the same price.

Our clubs

Both clubs have step-free access from the car park to the courts, café and changing rooms, accessible toilets and accessible parking spaces close to the entrance. Our coaches run sessions adapted for disabled players; ask at reception or email us to discuss what you need.

Tell us about a problem

If you find something you cannot use, or need information in a different format such as large print, email hello@playpadelgroup.com or call. We will reply within 5 working days.

Enforcement

The Equality and Human Rights Commission enforces the Equality Act 2010, which requires us to make reasonable adjustments for disabled people. If you are not happy with how we respond, you can contact the Equality Advisory and Support Service at equalityadvisoryservice.com.